Worcester provides a variety of computing facilities for the JCR.
If you have any computer-related problems then email your friendly computing rep (firstname.lastname@example.org), put in a ticket on the Worcester help-desk (https://helpdesk.worc.ox.ac.uk/) or go to the IT office in the Besse building between 2–5pm, Monday to Friday.
Every room in college is provided with an Ethernet port. This allows you to connect your laptop or PC to the college network (Worcester Members) and use the internet. There is also WI-FI coverage across the majority of the college. To connect to the WI-FI:
- Select “Worcester Members” from your WI-FI list.
- Log in using your SSO details (worc**** and the corresponding password. Note this is different to your Eduroam details which are email@example.com and a different password).
A common problem is connecting during the holidays when the visitors network is active. This is achieved using the VPN client:
- Download the VPN client here.
- Install it.
- Register for remote access here.
- Open the VPN client and connect to vpn.ox.ac.uk using your university username and the password you just registered. You should now be able to access the internet. This will not work during term time.
There are two printers in JCR computer room. Printing costs 3p per A4 sheet or 4.5p for double sided and is billed to your battels.
If the printer has run out of paper, first check the cupboard immediately to your right as you enter in the lodge for replacements. If there is none there, let the computing rep know at firstname.lastname@example.org and he will replace it as soon as possible.
If there are any problems with the printers (running out of ink, jamming, etc.), put in a ticket on the Worcester help-desk (https://helpdesk.worc.ox.ac.uk/). Only attempt to fix problems if you are sure you know what you are doing—the computing assistants would far rather deal with a simple paper jam than a broken printer.
It is also possible to print to the JCR printers from any computer connected to the college network. Download the relevant instructions here.
There is a photocopier in the Murdoch Room (upstairs from the Upper Library reading room), which is operated by copycards available from the Buttery. Please respect the copyright notice on display. If there is a problem with the photocopier please inform the librarian or IT staff.
The college IT department provides a pretty comprehensive guide to computer security, including antivirus software, firewalls and removing malware. You can find it here.